Refund policy

 

If you are not satisfied with one of our products at the time you receive it, you may return it to us for a refund or make an exchange. Please ship your package with a carrier that can provide tracking and insurance as 3 Bent Nails is not responsible for lost packages. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• Items will be accepted for exchange or refunded up to 30 days from original purchase date.
• Sale items can not be exchanged or refunded.
• Customers are responsible for for return postage when exchanging for a different item, a wrong item was ordered, a wrong size was ordered, or when returning an item if you decide you no longer would like to purchase.
• 3 Bent Nails is not liable for any items that are lost in transit. If this occurs, contact your local post office.

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you have any questions about the delivery and shipment or your order, please contact us at connect@3bentnails.com.